How Can I Contact You?

📧 Email Us: For any inquiries, email us at lamino1995@gmail.com, and our friendly customer service team will be delighted to assist you.

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Shipping & Delivery

Do you ship worldwide?

• Yes, we offer worldwide shipping.

Where do you ship from?

• We ship from France and the United States.

When will my order be processed?

• Orders are processed Monday to Friday within 1-3 business days, excluding weekends and holidays.

What if I don’t receive my order?

• If your order hasn’t arrived within 20 days after shipping, you are eligible for a full refund.

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Order Changes & Cancellations

Can I change or cancel my order?

• Yes, but requests must be made within 12 hours of ordering. After this time, changes/cancellations will not be accepted. However, once received, your order can be returned for a full refund.

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Payments & Taxes

What payment methods do you accept?

• We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal.

Will I be charged customs and taxes?

• Prices displayed are tax-free in US Dollars. Import taxes, duties, and customs fees may apply and are your responsibility upon delivery. For details, contact your local customs office.

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Returns & Refunds

How do I return an item?

• To initiate a return, contact us at lamino1995@gmail.com

What if I receive a defective, incorrect, or damaged item?

• Please email us with your order number, photos of the items, and all related details. We’ll resolve your issue as quickly as possible.

When will I receive my refund?

• Refunds will be processed within 7-10 business days after receiving your return or cancellation request. If delayed, contact your card-issuing bank for further updates.

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We value your trust and strive to provide excellent service at every step. For any additional questions, don’t hesitate to contact us. Thank you for choosing Lamino! 🌟